Frequently Asked Questions



  • 1- Does Batiksoul is produced by handmade??

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    Yes. 100% our guitar products are produced by handmade by Batiksoul luthiers with level of working detail and material quality are maintained.


  • 2- Does Batiksoul readystock or it must be a pre order?

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    For readystock info, please call our contact person listed in the website. There are several products that must be pre ordered previously, especially custom guitar product.


  • 3- Does Batiksoul produced in limited edition or in mass production?

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    Batiksoul is produced in limited edition for several exclusive custom series, but for premium product it is produced in mass production with limited quantity for each year.


  • 4- Does all the products are guaranteed?

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    Yes, all guitars are guaranteed. Terms and conditions apply.


  • 5- How to order a custom guitar?

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    Send guitar specification and design which you want to custom to batik.guitar@gmail.com email, our admin will give the reservation form and reply the total cost. Call the contact person listed below for further consultation. We have the right to reject your reservation if it is not suitable to our terms and conditions.


  • 6- Does Batiksoul serve batik on guitar?

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    Yes, we also serve guitarist who want of musician who want their guitar to have batik motive on it. For the batik processing price, you may call our contact person.


  • 7- Does the batik processing on guitar will affect its sound quality?

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    No, the batik processing on guitar will not affect its sound quality on the guitar because the batik processing we do is already we tested long enough with research to keep the tonewood stable.


  • 8- How about the price? Why there is no price in the website?

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    Our website is only as the product portfolio because the Batiksoul is a guitar boutique. If you are interested to buy, you may call our admin or our authorized dealer for the price and its stock availability. Send your email to batik.guitar@gmail.com


  • 9- Is there any price catalogue for each product?

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    Yes, you may request it by email. Prices listed in the catalogue may change anytime without previous notification, it is because the prices follow the development of raw material prices and other factors.


  • 10- Does the price already include the shipping costs?

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    Price does not include shipping costs.


  • 11- Does Baktiksoul serve online purchase all over the country?

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    Yes. We do serve online purchase all over Indonesia and all the countries all over the world whose territory is affordable for us.


  • 12- For the guitar delivery, what delivery system is used?

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    All the delivery is guaranteed and is using trusted delivery service. (DHL, FEDEX, Pos Indonesia, Tiki JNE).


  • 13- How is the payment system?

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    Payment system for Indonesian local buyer via: Mandiri Bank Account 138-000-7822211 on behalf of Guruh Sabdo Nugroho and BCA Bank Account BCA 0153011076 on behalf of Guruh Sabdo Nugroho.

    Payment system for international buyer via: Western Union, Telegraphic Transfer and Paypal. For more detail call our admin in email batik.guitar@gmail.com .


  • 14- How to become reseller or dealer?

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    Call the contact person listed below for more information about this corporation via email: batik.guitar@gmail.com . Our admin will give you the terms and condition.